Checking systems… Yakora SARL | RC No. 6003574
Whistleblower Program
Yakora SARL is committed to maintaining the highest ethical standards. Our whistleblower program provides a safe, confidential channel for reporting concerns.

We encourage employees, partners, and stakeholders to report any suspected misconduct without fear of retaliation.

Yakora SARL maintains a zero-tolerance policy toward fraud, corruption, bribery, money laundering, regulatory violations, and any conduct that compromises our ethical standards or legal obligations.

All reports are handled by an independent compliance team with direct reporting to the Board of Directors. Investigations are conducted with the utmost discretion and in accordance with applicable laws.

Identity Protection
Whistleblower identities are strictly confidential. Anonymous reporting is fully supported and encouraged.
Non-Retaliation Guarantee
Yakora SARL strictly prohibits retaliation against anyone who reports concerns in good faith. Violations carry disciplinary consequences.
Confidential Handling
Reports are received and stored on access-controlled systems, visible only to the independent compliance team.
Timely Investigation
All reports are acknowledged within 48 hours. Investigations are initiated within 5 business days with regular status updates.
Report via Email
Reports are received directly by our independent compliance team. No forms, no tracking — just a direct, confidential channel.
whistleblower@yakora.sarl
  • Category of concern (fraud, corruption, AML, harassment, etc.)
  • Platform or division involved
  • Dates, individuals involved, and relevant details
  • Any supporting evidence or documents
To report anonymously, send from an email account that does not identify you. Your report will be handled exclusively by the compliance team with direct reporting to the Board.

Privacy Policy

Last Updated: March 16, 2026

Yakora SARL ("Yakora", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.yakora.sarl or interact with our services.

By accessing or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information including, but not limited to, the following:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Business or company information
  • Billing or payment information
  • Address or geographic location

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Device and operating system information
  • Browser type and version
  • Pages visited and navigation paths
  • Date and time of access
  • Cookies and tracking technologies

This information helps us analyze website performance and improve user experience.

2. How We Use Your Information

Yakora SARL may use collected information for purposes including:

  • Providing, operating, and maintaining our services
  • Processing transactions and business requests
  • Communicating with customers, partners, and service users
  • Improving website functionality and service performance
  • Sending marketing communications or service updates (where permitted)
  • Preventing fraud, abuse, or unauthorized activity
  • Complying with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Enhance user experience
  • Analyze website traffic and performance
  • Improve website functionality
  • Deliver relevant content and marketing communications

Users may disable cookies through their browser settings. However, certain features of the website may not function properly without cookies.

4. Data Sharing and Disclosure

Yakora SARL does not sell personal information.

However, we may share personal information with:

  • Trusted service providers and technology partners
  • Payment processors and financial service providers
  • Logistics and operational partners
  • Legal authorities when required by applicable laws or regulations

All third-party providers are required to maintain appropriate confidentiality and security standards.

5. Data Security

Yakora SARL implements reasonable technical and organizational security measures designed to protect personal information from:

  • Unauthorized access
  • Alteration or modification
  • Disclosure
  • Loss or destruction

While we strive to use commercially acceptable methods to protect personal data, no system of transmission or storage over the internet can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Maintain operational records
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

7. Your Privacy Rights

Depending on applicable laws in your jurisdiction, you may have rights including:

  • Access to personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Withdraw previously provided consent
  • Request restriction of certain data processing activities

Requests related to personal data can be submitted using the contact information below.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Yakora SARL is not responsible for the privacy practices or content of those external websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. Yakora SARL does not knowingly collect personal information from minors.

If we become aware that personal information from a minor has been collected without parental consent, we will take appropriate steps to remove such information.

10. Changes to This Privacy Policy

Yakora SARL may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact:

Yakora SARL
Email: info@yakora.sarl
Website: www.yakora.sarl

Terms & Conditions

Last Updated: March 16, 2026

These Terms & Conditions ("Terms") govern your access to and use of the website www.yakora.sarl and any services provided by Yakora SARL ("Yakora", "we", "our", or "us").

By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use our website or services.

1. Use of the Website

The website is provided for informational and business purposes related to the services and activities of Yakora SARL.

Users agree to use the website only for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Interfere with the operation or security of the website
  • Attempt to gain unauthorized access to systems or data

Yakora SARL reserves the right to restrict or terminate access to the website for users who violate these Terms.

2. Services

Yakora SARL operates across multiple sectors which may include, but are not limited to:

  • Financial and payment-related services
  • Logistics and distribution
  • Retail and commerce services
  • Digital platforms and technology services

Specific services may be subject to additional agreements, policies, or contractual terms.

3. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Text and written materials
  • Graphics and design
  • Software elements
  • Branding and trademarks

is the property of Yakora SARL or its licensors and is protected by applicable intellectual property laws.

Users may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission from Yakora SARL.

4. User Conduct

Users agree not to:

  • Use the website for fraudulent purposes
  • Distribute malware or harmful software
  • Attempt to disrupt website functionality
  • Collect or harvest personal data of other users without authorization

Violation of these rules may result in termination of access and potential legal action.

5. Third-Party Services

Yakora SARL may provide links or integrations with third-party services or websites.

We are not responsible for:

  • The content of third-party websites
  • The privacy policies of external services
  • The performance or reliability of third-party providers

Use of third-party services is at the user's own risk.

6. Disclaimer of Warranties

The website and its content are provided "as is" and "as available."

Yakora SARL makes no warranties or representations regarding:

  • Accuracy of information
  • Continuous availability of the website
  • Freedom from errors, interruptions, or viruses

Users access and use the website at their own risk.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Yakora SARL shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from:

  • Use or inability to use the website
  • Errors or inaccuracies in website content
  • Unauthorized access to user data
  • Service interruptions or technical failures

8. Indemnification

Users agree to indemnify and hold harmless Yakora SARL, its affiliates, directors, employees, and partners from any claims, liabilities, damages, or expenses resulting from:

  • Violation of these Terms
  • Misuse of the website
  • Violation of applicable laws or third-party rights

9. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws and jurisdictions under which Yakora SARL operates, without regard to conflict of law principles.

10. Changes to These Terms

Yakora SARL reserves the right to modify or update these Terms at any time.

Changes will become effective upon publication on this page with a revised "Last Updated" date.

Continued use of the website after updates constitutes acceptance of the revised Terms.

11. Contact Information

For questions regarding these Terms & Conditions, please contact:

Yakora SARL
Email: info@yakora.sarl
Website: www.yakora.sarl

Compliance

Yakora SARL

Yakora SARL is committed to maintaining the highest standards of regulatory compliance, ethical conduct, and responsible business operations across all activities and jurisdictions in which we operate.

Our compliance framework is designed to ensure that our services and operations adhere to applicable laws, regulations, and industry standards.

Regulatory Compliance

Yakora SARL operates in accordance with applicable laws and regulatory requirements relevant to its business activities.

We continuously monitor regulatory developments and implement internal procedures designed to ensure compliance with:

  • Financial regulations
  • Commercial and trade regulations
  • Consumer protection laws
  • Applicable international standards

Anti-Money Laundering (AML)

Yakora SARL maintains policies and procedures designed to detect and prevent money laundering and other illicit financial activities.

Our AML framework may include:

  • Risk-based monitoring procedures
  • Transaction monitoring controls
  • Internal reporting procedures
  • Compliance oversight and review

Know Your Customer (KYC)

Where applicable, Yakora SARL may implement identity verification procedures designed to ensure that business relationships are established with legitimate individuals and organizations.

KYC processes may include:

  • Identity verification
  • Customer due diligence
  • Risk assessment procedures

Data Protection and Privacy

Yakora SARL is committed to protecting personal and business information in accordance with applicable privacy and data protection standards.

Our data protection practices are outlined in our Privacy Policy.

Ethical Business Practices

Yakora SARL is committed to conducting business with integrity and transparency.

We promote ethical standards including:

  • Anti-fraud and anti-corruption principles
  • Responsible business conduct
  • Compliance with applicable laws and regulations

Compliance Oversight

Yakora SARL regularly reviews and updates its internal policies and procedures to ensure that our compliance framework evolves alongside regulatory developments and industry best practices.

Contact

For compliance-related inquiries, please contact:

Yakora SARL
Email: compliance@yakora.sarl
Website: www.yakora.sarl

Press Contact

For media inquiries, interviews, partnership announcements, or press-related matters, please contact:

Yakora SARL

Email
press@yakora.sarl

Website
www.yakora.sarl

Careers at Yakora

For career opportunities with Yakora SARL and across our platforms, please contact our Global Headquarters:

Yakora SARL — Global HQ

Email
careers@yakora.sarl

Headquarters
Beirut, Lebanon

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